Description
How do I redeem my HBO NOW gift card?
Follow these steps to redeem your gift card:
STEP 1: ENTER THE CODE
- Go to HBONOW.com/gift.
- Enter the 10 or 12 digit code on the back of your gift card.
- Enter your State or Territory and ZIP code.
- Choose Continue.
STEP 2: REDEEM YOUR GIFT CARD
New to HBO NOW? (create an account)
- Enter your email and create a password for your HBO NOW account. You’ll sign in to HBO NOW with this email and password.
- Enter your first and last name.
- Read the HBO Terms and Privacy Policy, marking the check box if you agree.
- Choose Redeem.
Returning to HBO NOW? (sign in)
- Next to ‘Already have an account?,’ choose Sign in.
- Enter your HBO NOW email and password and then choose Sign In and Redeem.
When you redeem your gift card, the entire value is credited to your HBO NOW account, giving you a single period of access to the HBO NOW service that corresponds to the value of the gift card. When you redeem your gift card, we’ll let you know when your gift card expires.
STEP 3: START STREAMING
Now you can stream all of HBO on any supported device. To sign in on another device, choose Sign In and enter your email and password from Step 2.
Can I redeem more than one gift card?
Yes, you can redeem more than one gift card. Each time you redeem a gift card at HBONOW.com/gift, your subscription expiration date is adjusted forward.
Do I have to enter a credit or debit card to use my gift card?
No, a credit or debit card is not required. Just go to HBONOW.com/gift, and enter the code on the back of your card.
Can I redeem a gift card towards my existing subscription?
No, HBO NOW gift cards can’t be redeemed on an HBO NOW account with an active subscription.
When does my gift card subscription expire?
To find out when your gift card subscription expires, do the following:
- On your computer, go to HBONOW.com and in the upper-right corner choose Sign In(if you aren’t already signed in).
- Go to Settings > Billing Information. Here you can see when your gift card expires.
Am I still eligible for a free trial if I use a gift card?
You may be eligible for a free trial through one of our subscription providers, if you’re a new customer and you renew your subscription with a credit card after your gift card subscription expires.
My gift card isn’t working. What should I do?
If you’re having trouble redeeming your HBO NOW gift card, contact us
What happens when my gift card subscription is over?
Once your gift card subscription is over, you can renew using another gift card
- Renew with another gift card: Follow the steps in the How do I redeem my gift card?section, and choose Sign In in Step 2.
For help renewing your subscription, see How do I renew?
Do HBO NOW gift cards expire?
No. HBO NOW gift cards do not expire. To learn more about terms and conditions, see Gift Card Terms.
Gift Card Terms
HBO NOW gift cards are only valid towards the HBO NOW Service in the Service Area. You must become a new HBO NOW subscriber or have an existing HBO NOW Gift Card subscription with HBO, in order to redeem a gift card. Your enrollment in an HBO NOW subscription is subject to your acceptance of the HBO NOW Privacy Policy and Terms of Use.
The value of the HBO NOW gift card cannot be added to an HBO NOW account that is currently billed through HBO or a third party subscription provider that is authorized to distribute the HBO NOW Service. If you have an active HBO NOW subscription, you will need to allow that subscription to expire and then redeem your HBO NOW gift card with HBO.
To redeem the HBO NOW gift card, go to hbonow.com/gift, and enter the card’s PIN number along with your State or Territory and ZIP code. If you are a new subscriber, you will then need to create an HBO NOW account or if you are a returning Gift Card subscriber, you will need to sign in to your HBO NOW account. Upon redemption, and HBO’s processing of your request, the entire value of the card will be credited to your eligible HBO NOW account, entitling you to a single period of access to the HBO NOW Service that corresponds to the value of the gift card. You may add multiple gift cards to your HBO NOW account. When the value of the gift card is fully depleted, the corresponding period of access to the HBO NOW Service will terminate unless a valid payment method is provided. Applicable taxes may apply.
HBO NOW gift cards are not refundable or redeemable for cash, except where required by law. HBO NOW gift cards cannot be reloaded or resold. HBO is not responsible for lost, stolen or unauthorized use of gift cards. HBO NOW gift cards do not expire and are not subject to dormancy, inactivity or maintenance fees.
Use of the HBO NOW gift cards in connection with any advertising, marketing or promotion or in any manner to suggest or imply that any person, product or service is associated with or sponsored by HBO is expressly prohibited, without HBO’s prior written consent.
Subject to compliance with applicable law, HBO may modify any of the terms governing your use of the HBO NOW gift cards at any time, in its sole discretion. The most current version of the HBO NOW gift card terms will be published on this website and will supersede all prior versions of the gift card terms.
Your use of the HBO NOW gift card constitutes acceptance to these terms.
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