Service & Product Warranty

Warranties and Remedies

1. Subject as expressly provided in these Conditions all other warranties conditions or terms, including those implied by statute or common law, are excluded to the fullest extent permitted by law.

2. Subject to this Condition, warrants that the Goods will correspond with their specification at the time of delivery, and agrees to remedy any non-conformity therein for a period as below from the date on which the Goods are delivered or deemed to be delivered (“Warranty Period”). Where the Buyer is dealing as a consumer (within the meaning of the Sale of Goods Act and the Consumer Protection Act), further gives to the Buyer such implied warranties as cannot be excluded by law.


Streaming Account: Free replacement account warranty during the subscription period

**Note: If the streaming account is no longer supported by us during the subscription period, we will exchange with other streaming video subscription that is the equivalent value of the purchase.


Streaming Device: Warranty is covered from the date of purchased for the following Streaming Device:-

Roku: 3 months standard manufacturer warranty.

NVIDIA Shield 4K TV / Pro / K-1: 1 year limited warranty.

Amazon Fire TV / Amazon Fire TV stick : 1 year limited warranty.

Slingbox M2: 1 year limited warranty.

Android TV Box: 1 year limited warranty.

Xiami MI BOX Android 6.0 4K IPTV Media Player: 1 year limited warranty

If you’d like a copy of the manufacturer’s warranty for a product found on, you can contact the manufacturer directly or visit their website for more information, or you can contact our Customer Service team by e-mailing us at: If you choose to e-mail our Customer Service team, please include the full name of the product; the model or style, if applicable; and the URL (website address) for the product’s detail page.

Manufacturer’s warranties may not apply in all cases, depending on factors like the use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.